Greg Nugent, the Director of Brand, Marketing and Culture for the London Olympics, will headline the Bathroom Business Conference 2013, as announced by the multi award winning Bathroom Manufacturers Association. /p> The man behind everything from customer relations to the look of the Games, Greg built a database of 5.5 million, turned average citizens into Gamesmakers and created the Olympic Slogan Inspiring a Generation. Greg will draw on lessons from his time in the Olympics and show how they can be applied to any brand, business or corporation of any size. Ranging from planning and training, to defining your visions, to developing a customer experience and using teamwork to rise above the challenges faced by the organisation, Greg Nugent will talk about it all. His excellent message all relates back to the conference theme - Knowing Your Customer / Knowing You, and will include incredible rallying footage from the 2012 Games. Yvonne Orgill, the BMAs CEO said "We are absolutely thrilled to secure Greg Nugent as our Key Note Speaker. This years Bathroom Conference is set to be another inspiring and stimulating event. "The Conference, which is open to all in the bathroom and kitchen industry, has a growing reputation for looking outside the box, pushing boundaries and motivating change in the industrys culture. In recent years we have delved into subjects as diverse as Customer Service, Sustainability and the Changing High Street. This year we will examine and debate who actually is The Customer." Carden Park in Cheshire once again welcomes the return of the Bathroom Business Conference, Gala Dinner, Entertainment, Media Awards and Members Fringe. It is the first time that this great venue has held this fantastic event in the development and progression of the bathroom industry. Bookings are now being taken and costs are the same as last year. Remember, if all this bathroom talk has left you wanting more, come to us at sinks.co.uk and see what we have in store.